Moneybookers vs. Paypal
We decided to use Moneybookers rather than PayPal for our transactions. The decision was based on our track record with both Moneybookers and PayPal.
Moneybookers is registered with the Financial Services Authority in the UK. You can see the registration details and their obligations by clicking here.
PayPal is not registered with any regulatory body that governs their conduct. They have several licenses to operate in various states in the USA, and customers from the USA can contact some of the license grantors. This does not extend to customers in any other country. You can view their statement by clicking here.
The bottom line is:
If you need to contact Moneybookers or PayPal with regards to a transaction, you have no recourse with PayPal except for their internal disputes department.
If your query with Moneybookers can't be resolved to your satisfaction by their internal disputes department, you can contact the UK Financial Services Authority and Moneybookers is obligated to resolve your query. The UK Financial Services Authority website can be found by clicking here.
Moneybookers is registered with the Financial Services Authority in the UK. You can see the registration details and their obligations by clicking here.
PayPal is not registered with any regulatory body that governs their conduct. They have several licenses to operate in various states in the USA, and customers from the USA can contact some of the license grantors. This does not extend to customers in any other country. You can view their statement by clicking here.
The bottom line is:
If you need to contact Moneybookers or PayPal with regards to a transaction, you have no recourse with PayPal except for their internal disputes department.
If your query with Moneybookers can't be resolved to your satisfaction by their internal disputes department, you can contact the UK Financial Services Authority and Moneybookers is obligated to resolve your query. The UK Financial Services Authority website can be found by clicking here.